CUSTOMER CARE

In order to standardize the processes and ensure optimum benefits for customers, General Automotive Company has set up a dedicated Mitsubishi Customer Relations Management Centre at their Athaibah offices.

The processes are being institutionalized within its core operation through this CRM centre headquartered in Muscat to ensure that a dedicated team maintains a continuous and tailored communication with all of our customers to ensure maximum efficiency and minimum hassle following the delivery of your new car.

This CRM centre continues to prove to be a single point contact for all Mitsubishi customers. The primary functions of the centre is to address customer concerns, answer customer queries, keep customers informed about promotions, events and special rates, send out direct mailers and handle incoming emails and posts as well as provide timely reminders for when your vehicle if due a service.

For more details call 00968 24500500 or e-mail on webresponse@zubairautomotive.com